Frequently Asked Questions


What Do I Need To Bring With Me?

Must have a Valid, Government-Issued Photo ID (Driver's License, Valid DMV ID, Passport, Military ID or Resident Alien Card.

ORI Number

What Is An ORI Number or Originating Agency Identifier Number (ORI)

Your Employer or Regulatory agency will have this information. so we cannot be responsible for selecting the correct one for you. It is important to use the correct ORI Number when submitting fingerprints. If you do not provide an ORI number or if you provide an incorrect ORI number to the live scan provider, you will not receive your fingerprint results. It is extremely important to use the correct ORI when having your fingerprints scanned. You must bring this with you.

Methods Of Payment Accepted

All Major Credit Cards or Cash. 

We do not accept personal checks.

We also offer invoices and payment plans.

What is Electronic Fingerprinting

Fingerprinting process though a live scan machine rather than ink rolled on card. The fingerprints are submitted to the specific state agency in order to process your level 2 background check.

How Long Does It Take To Capture My Fingerprints?

The fingerprinting process should take anywhere between 5-10 minutes, depending on the image quality of your prints and the information you supply us with.

Can I Get A Copy Of My Background Check?

We do not receive results of background checks. The information is sent electronically to your potential employer or Licensing Department. It is at their discretion to provide a copy for your records.